Bethesda / Visits Booking Page

Visitors Booking 

New COVID-19 Guidelines for Home Visiting from 12 April 2021
Last updated: 16:15, 12 April 2021

Following the announcement of the ‘roadmap’ out of lockdown on the 22 February, the government has updated its guidance to care homes which applies from 12 April 2021. 
 
As part of its updated approach the government is now saying that every care home resident will be able to nominate two 'named' visitors who will be able to enter the Home for regular visits. In addition, homes can continue to offer visits to other friends or family members with arrangements such as outdoor visiting, visiting rooms, or behind windows.
 
Visits from a Resident’s named persons   
The named visitors will need to follow some important steps to reduce the risk of infection to the person they are visiting and to others in the Home. These are:
 
1. Take a rapid lateral flow test
You, as the 'named' visitor will need to take a rapid (lateral flow) test every time you visit. If the result is negative, the visit can go ahead.
If the test is positive you will be asked to take a confirmatory PCR test, which can be done at the Home, after which you will need to return straight home and self-isolate to await the test result. Occasionally, a result may come up as 'indeterminate', in which case the test will have to be taken again. 
You will take the test when you arrive at the Home so please allow for sufficient time before your visit to take the test and await the result, which usually takes about half-an-hour. It is not currently possible for visitors to take tests themselves at home, although we are told this facility will become available in a few weeks. 
Bethesda will ensure that there are appropriately trained staff on hand to carry out this test. You may be asked to upload the results to the appropriate website yourself, or this may be done for you depending on the process in the individual home.
 
2. Wear PPE
You will need to wear personal protective equipment (PPE) for the duration of these visits including:

  • disposable gloves
  • a disposable plastic apron
  • a fluid-repellent (type IIR) surgical mask
Bethesda will provide these and give instructions on the correct way to don and doff these. Peddle bins will be provided at the point of exit so that PPE may be safely disposed of.
 
You must also follow all other infection prevention and control measures, especially stringent hand hygiene and maintaining social distancing from staff and residents when walking through the Home.
 
If there is an outbreak of the virus in the Home, visits will immediately cease in order to keep everyone safe.
 
How to arrange to be a named visitor
Bethesda will ask each resident who they would like to have as their two named visitors. These do not necessary have to be family members, they could be Pastors or other church brethren. 
You might like to talk with other family members and friends who might like to visit, and with your loved one who lives in the home, about who would be the best person.
If the resident lacks the capacity to decide who they want their named visitor to be, Bethesda will speak with their family and friends so that they can make the decision.  
 
What a named visit allows
You will be able to come in for a regular indoor visit, sitting in the same room as your loved one, with no screen or anything between you.
We strongly advise against physical contact in order to keep everyone safe. You may wish to hold hands – but please remember that any contact increases the risk of passing on the virus.
Close contact like hugging should not happen.
You will still need to book your visits through the website or by telephoning the Home, and there continues to be limited numbers of slots. This is because visitors need to socially distance and to enable staff to administer the LFT tests.
More than one visit per week is allowed, but we do ask you to be considerate of others in making bookings, especially in the initial couple of weeks after 12 April where there may be a higher demand than usual.
Even if you and your loved one may have had the vaccine it is still very important to follow all of this advice and be careful with PPE and social distancing to reduce the risk of infection.
 
General visiting guidance
The Home Manager and staff have the responsibility of keeping everyone safe and ensuring a good visiting experience. They need your support - please help them out.
When you visit you are not just coming into your loved one’s home, you are also in the home of many other Residents. So please follow any advice and instructions provided by the staff in order to keep everyone safe.
 
When you are in and around the Home, please be careful to observe social distancing from residents, staff and other visitors.
 
You can still visit if you have not been vaccinated, or if the person you are going to visit has not been vaccinated. But the government strongly recommends you have the vaccine when it is offered to you to help make visiting safer.
 
Please make sure you wear the PPE provided correctly at all times when in the Home. Disposal facilities are provided by the exit.  

There is a maximum of two visitors at a time and if both named visitors are from the same household you can come together, however named visitors from different households will have to come on different occasions to comply with current national guidance. 
 
Changing visitors
Each named visitor should remain unchanged as far as possible. This is simply to reduce the number of different people coming into the Home.
We recognise that there might be situations, such as illness, where a change is necessary.
If this is the case, you should speak to the Home Manager and agree the best approach.
 
Visiting for people who are not a named person
There will be opportunities for more members of the family and friends to visit – not just the people who are the named visitors. However, these visits will need to take place in an alternative way in order to reduce the number of different people coming into the Homes. This will assist in reducing the risk of passing on the virus.
 
Our preferred approach for these visits is the use of the ‘visitors room’ facilities. However, as the weather improves there will be opportunities for outside visiting by prior arrangement with the Home and subject to the consent, health and well-being of the person being visited.

These visits may include a maximum of two people; in the visitors room these people will have to be from the same household, but if outside visiting people can be from more than one household This is to comply with current national guidance on household mixing.

One of the two visitors may be a child or young person under the age of 18, but this needs to be by prior arrangement with the resident and Home Manager. Additionally, children aged 11 or over must wear the same PPE as adults. Children aged two or under do not count towards the maximum of two visitors. It is essential that children remain with the adult at all times and does not go off on their own.  
 
The same 'fit to enter' rules apply as above, except that LFT testing will not be required.
 
The same ‘visiting rules’ as listed above apply except that:
  • The only PPE required is a fluid resisting (Type II) face mask,
  • if visiting outside, the visitor may not hold hands, and,
  • must maintain 2 metre social distancing at all times.  


What else you can do to help manage the risks
There are many ways that you can help to reduce the risk of passing on the virus, without knowing, during a visit:
 
  • wash your hands frequently and avoid touching your face or mouth,
  • think about the best way to get to the Home. Try to avoid public transport if you can. Asking someone from your household (or support bubble) to take you may be an alternative if you cannot drive yourself,
  • reduce your contact with other people, by not socialising, in order to minimise the risk that you unknowingly pick up the virus,
  • most importantly, remember to observe social distancing at all times.

 
Future developments
The government inform us that this is (hopefully), the second step to opening up care homes for more visits. When they feel that the data shows that it is acceptable, they plan to allow more visiting.

Booking your visit
When booking your visit please indicate in the 'notes' section whether you are requesting an 'internal' visit (nominated persons only), 'visitor room' or 'outside' visit. All visits are subject to the consent of the Resident.

 
The visiting times for the 'Visitors Rooms' are: 

Brighton
Roadmap part 2: There are changes applying from 12 April. Before booking your visit please ensure that you are familiar with the notes above.
Visiting times:
Monday to Saturday
11.15 am – 12:00 pm
1.45 – 2.30 pm
3.15 - 4.00 pm
To book your slot please click on the red button below and use the notes box to indicate who you are visiting. 

 
 
Studley
Roadmap part 2: There are changes applying from 12 April. Before booking your visit please ensure that you are familiar with the notes above.
Visiting times:
Monday to Saturday
11.00 – 11.45 am
1.45 – 2.30 pm
3.00 - 3.45 pm
To book your slot please click on the blue button below and use the notes box to indicate who you are visiting.
 

 
 
Harpenden
Roadmap part 2: There are changes applying from 12 April. Before booking your visit please ensure that you are familiar with the notes above.

Visiting times:
Monday to Saturday
11.00 – 11.45 am
2.00 – 2.45 pm
3.15 - 4.00 pm
To book your slot please click on the black button below and use the notes box to indicate who you are visiting.
 

 
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